ALD CRM system

  Information processing tool

Successful implementation of CRM system allowed us to record and monitor all clients requests automatically, improve the quality of provided services and increase customers satisfaction

         Every customer request is logged and tracked in a single place

Call Center

 CRM tool helps:

• simplify customer cooperation with leasing company (unique phone number and e-mail address)
• solve many issues in shirt terms
• minimize the risk of information loss (request, contact, etc.)
• automatically save information about each customer
• structure the work on the processing and fulfillment of client requests